PRIVACY POLICY

Last updated: January, 2026

This Privacy Policy describes the policies of Loudless, SIA, Indrānu iela 8 - 53, Rīga LV-1012, Latvia, email: info@loudless.co, phone: +371 22037874 (hereinafter referred to as “Company”, “we”, “us”, or “our”) on the collection, use and disclosure of your information when you use our website https://loudless.co (the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may update this Privacy Policy from time to time. Any revised version will be posted on this page and will become effective 180 days after publication. Continued use of the Service after that period constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

1. Information We Collect

We collect only limited personal data necessary to operate our website and respond to inquiries.

a) Information You Provide Directly

When you contact us via the contact form or email, we may collect:

  • Full name
  • Email address
  • Company name (if provided)
  • Phone number (if provided)
  • Any information you include in your message

Providing this information is voluntary, but necessary for us to respond to your inquiry.

b) Automatically Collected Information

We use basic analytics tools (Google Analytics 4) to collect anonymized or pseudonymized technical data, such as:

  • IP address (shortened/anonymized where applicable)
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on pages
  • General geographic location (country/region)

This information helps us understand how visitors use our website and improve performance.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and communication requests
  • Provide and maintain our website
  • Improve website performance and user experience
  • Analyze website usage trends
  • Ensure security and prevent misuse

We do not sell, rent, or trade personal data to third parties.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing personal data includes:

  • Consent (e.g., analytics cookies where applicable)
  • Legitimate interest (responding to inquiries, improving website performance)
  • Legal obligation (where required under applicable laws)

4. Cookies and Analytics

We use Google Analytics 4 (GA4) to understand website traffic and usage behavior.

Google Analytics may use cookies and similar technologies to collect information about how visitors interact with the website. This data is aggregated and does not directly identify individual users.

You may:

  • Disable cookies via your browser settings
  • Use browser extensions to block analytics tracking

For more information, please refer to Google’s Privacy Policy:
https://policies.google.com/privacy

5. Data Sharing and Third Parties

We may share limited data with trusted service providers that help operate our website, such as:

  • Google Analytics (Google LLC)

These providers process data only for the purposes specified and in accordance with applicable data protection regulations.

We may also disclose information if required by law or to protect our legal rights.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy:

  • Contact form submissions are retained as long as necessary to respond and manage business communications.
  • Analytics data is retained according to Google Analytics retention settings.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure.

8. Your Rights

If you are located in the European Union or EEA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at:
info@loudless.co

9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those external websites.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you may contact:

Loudless, SIA
Indrānu iela 8 - 53
Rīga LV-1012
Latvia
Email: info@loudless.co
Phone: +371 22037874

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